Most of the people in any company interact with customers in one way or another. Be it sales or customer service representatives, field technicians, market researchers or even collections agents. But serving your customers can be difficult, especially if your daily work keeps you from seeing the big picture. So step outside, play our Customer Game and see if you’re really customer focused.
Learning the value of CRM can be fun
Our games are interactive learning experiences
Our business games are interactive workshops in which teams of employees work on challenging issues within a simulated environment. In the game each participant will play a role and has specific tasks and responsibilities. Participants must work together to complete the tasks and to reach the goals of the game.
Games are very effective
Games are played in a number of rounds. Participants will learn and make improvements to improve their performance in the next round. The reflection upon the consequences of their previous choices provide excellent learning opportunities. From presentations participants will remember as little as 10-20%. By activating the learning experience our games will improve this by up to 400%.
Support in reaching your goals
Our games are facilitated by trainers who provide the team with support and instructions and who also helps the team reflect on their experiences and what they have learned. The facilitator may also help reflect on how to translate the learning points into the participants own working environment. You may use your own certified facilitator or alternatively buy a full game package which includes the trainer.