Just look at twitter.com or facebook. People want to share, people need to share, people share. Feedback collected from customers during or just right after the event, regardless whether positive or negative is real. And in its reality is it value. Just let yourself benefit from it by implementing a straightforward process of collecting customer feedback at all touch points. Take our simple piece of technology, powered with artificial intelligence and you will have an effective tool, easy to use for all of your customers.

• Be able to prove you care about your customers
• Gain competitive advantage from customer trust and loyalty
• Leverage real customer needs in product development

• Creating „Listen To Your Customer” strategy
• Implementing technology solutions to support the initiative (e.g. from FizzBack.com)